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METHOD:PUBLISH
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X-ORIGINAL-URL:https://swecham.ch/
X-WR-CALNAME:Swedish Swiss Chamber of Commerce
X-WR-CALDESC:Networking organisation for companies and individuals
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BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-af070abdf5156acd363fca2b6f391ace@swecham.ch
DTSTART:20260519T094500Z
DTEND:20260519T120000Z
DTSTAMP:20260414T151700Z
CREATED:20260414
LAST-MODIFIED:20260511
PRIORITY:5
TRANSP:OPAQUE
SUMMARY:AI in Financial Services — From Systems to Value & Experience – Zurich
DESCRIPTION:A Reality Check on Business Impact, Risk and Governance in Regulated Environments\nArtificial Intelligence is rapidly reshaping the financial services industry — yet the reality behind the hype is far more complex.\nWhile organisations accelerate investments in AI, questions around real business value, scalability, risk, governance, and customer impact remain unresolved.\nThis executive roundtable brings together senior leaders from financial services and adjacent industries to take a pragmatic, experience-driven look at where AI truly stands today — and what it means for the next phase of transformation.\nThe focus is not on theory, but on reality: what is working, what is not, and what leaders need to prioritise next.\nWhat to expect?\nThis executive roundtable is designed as a peer-level exchange, centred on a grounded and practical view of AI in Financial Services.\nKey focus areas include:\n\n\nCurrent state of AI adoption across financial institutions\n\n\nTangible business value vs experimental initiatives\n\n\nRisk, governance and regulatory considerations\n\n\nThe impact of AI on operating models and decision-making\n\n\nThe evolving role of customer experience and perceived value in AI-driven environments\n\n\nThe session aims to cut through the hype and provide actionable perspectives for senior decision-makers.\nProgramme\n11:45 – 12:00 | Registration\n12:00 – 12:05 | Welcome & Introduction\n12:05 – 12:10 | Expert Perspective\n12:10 – 12:35 | Executive Roundtable Discussion\nModerated discussion across four key dimensions:\n1. Reality Check\nWhere do financial institutions truly stand today in their AI journey?\n2. Business Value\nWhere is AI delivering measurable impact — and where does it remain experimental?\n3. Customer & Value Perception\nHow is AI reshaping customer expectations, trust, and perceived value?\n4. Risk & Governance\nWhat risks are emerging — and how should organisations respond?\n12:35 – 12:40 | Audience Q&A\n12:40 – 12:45 | Key Takeaways & Closing\n12:45 – 14:00 | Networking Lunch\n\nRoundtable\n\n\nJohan Bjärneman (Managing Director at the Swedish-Swiss Chamber of Commerce) – Cross-border perspective on AI adoption\n\n\nJohn Sas (Founder & Managing Partner at Nexell) – Data & AI Transformation Expert\n\n\nErwin Fang (Security Architect at Salesforce) – Financial Services Industry Perspective\n\n\nStan van Boxtel (Senior Digital Marketing & E-CRM Director at UBS, formerly Luxury Industry) – Customer Experience & Value Perspective\n\n\nPatricia Karapiperis (Private Banking Nordics) – Moderator & AI Experience Perspective\n\n\n\nFees\nSSCC Members: CHF 20\nNon-members: CHF 50\nPlease note that the number of participants is limited to 30 people. Registrations will be handled on a first-come, first-served basis; a waitlist exists should you not be among the first to register.\n\nIn collaboration with\nTerms & Conditions\nFor event registrations our general policy is that refunds will only be issued for cancellations occurring 3 days or more prior to the event start date. For cancellations 1-2 days before a refund of 50% will be issued. In case of cancellations the same day or non-attendance (“no-show”) the entire participation fee will be charged. In case of no-show for events free of charge, the SSCC will charge a no-show fee of CHF 50.\nAny variation from the above stated policy must be clearly indicated at the time the event registration occurs, and the policy above shall be deemed applicable in the absence of any other notification.\n\n
URL:https://swecham.ch/events/ai-in-financial-services-from-systems-to-value-experience-zurich/
ORGANIZER;CN=SSCC:MAILTO:info@swecham.ch
CATEGORIES:Events
LOCATION:Bahnhofquai 11, 8001 Zürich
ATTACH;FMTTYPE=image/jpeg:https://swecham.ch/wp-content/uploads/2026/04/SweCham-Event-Page-2.jpg
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